Parts inventory
Stock numbers, on-hand quantity, cost, retail, and vendor records for the shop.
One shop · parts and service
The counter, the bay, and the catalogs behind them.
Parts and Service Pro runs inventory, work orders, and customer history for this shop. Outside APIs cover catalog pricing, diagnostics, service information, and accounting. Vehicle listings are not part of this system.
Parts
Everything the parts counter uses, from the bin to the invoice.
Cycle counts
Count sheets, variance review, and approval before on-hand quantity changes.
Purchase orders
Order stock from vendors and receive it back onto the shelf.
Special orders
Track parts ordered for a specific job instead of for the shelf.
Part invoices
Sell parts over the counter and keep the invoice with the customer record.
Sourcing and quotes
Email a part and photo to vendors, request prices, and keep quote replies.
AI parts lookup
Ask for a part in plain language and match it against this shop's inventory.
Parts reports
Inventory, stock, financial, and invoice reports for the parts counter.
Service
The bay side: quotes, appointments, technicians, and the customer vehicle record.
Service catalog
Named jobs with a description, price, and hourly rate the advisors can reuse.
Work orders
Open a job on a customer vehicle, record the work, and carry it through to invoice.
Service quotes
Price a job before the customer approves the work.
Scheduler
Book service appointments and confirm them with the customer.
Technicians
Assign techs, record hours, and review time against the work order.
Customer vehicles
Keep the vehicle, plate, and service history with the customer, separate from parts stock.
AI diagnostics
Look up diagnostic trouble codes and relate them to labor information.
Service reports
Work-order, scheduled-job, and technician-hour reports for the shop.
Other API options
The shop keeps its own parts and service records. These are the outside APIs it can turn on. For service information, one provider is active at a time.
Parts catalog and pricing
Mitchell
Pull catalog numbers, prices, and availability from Mitchell beside the shop's own stock.
Diagnostic trouble codes
Mitchell
Use Mitchell for DTC lookup when a technician is diagnosing a customer vehicle.
Service information
Mitchell ProDemand
Use ProDemand for service procedures and labor information.
Service information
MOTOR Information Systems
Use MOTOR as the other service-information source. The shop picks one active provider.
Accounting
QuickBooks Online
Connect the shop with OAuth and sync customers, parts invoices, and work orders.
Open the shop
Staff sign in to the parts and service workspace.